1. Platform Publisher
The WelcomeKit service is published and operated by N3X AGENCY LLC .
- Activity: Publishing SaaS software solutions for AI-powered hospitality concierge and guest assistance.
- Electronic Contact: [email protected]
- Publication Director: Management of N3X AGENCY LLC
2. Hosting & Infrastructure
Server infrastructure, databases, and application services for WelcomeKit are hosted within the European Union:
- Infrastructure Providers: Hetzner Online GmbH (European Union)
- Data Location: Secure data centers located within the territory of the European Union.
- Security: TLS encryption in transit and encryption at rest in accordance with industry standards.
3. Nature of the WelcomeKit Service
WelcomeKit provides an AI-powered digital butler interface accessible without downloading an app by guests staying at partner hotel properties (via in-room QR code, web widget, or telephone).
Answers provided are generated from the exclusive, verified documentation of each partner hotel (welcome booklets, guidelines, house rules, curated local recommendations). WelcomeKit acts as an assistance tool and does not replace human hotel personnel.
4. Intellectual Property
All trademarks, logos, visuals, texts, navigation layouts, source code, and algorithms constituting the WelcomeKit platform are protected by intellectual property law.
Any reproduction, representation, extraction, modification, or total or partial exploitation of the service without prior written agreement from N3X AGENCY LLC is strictly prohibited.
5. Contact & Inquiries
For any questions, claims, or notifications regarding content on the WelcomeKit platform, you may reach our team at: